Frequently Asked Questions

Straight answers about what we search, what we deliver, how long it takes, and what it costs.

Scope & coverage

What exactly does a Tampa municipal lien search cover?

Our official City of Tampa lien search covers two things: code enforcement liens recorded against the property by the city, and outstanding City of Tampa utility balances that attach to the property. The search is processed by the city itself through its records system, and the result is an official city-issued payoff letter stating what is owed. That letter is the document title agents, attorneys, and investors rely on to clear municipal obligations before a closing. For a deeper explanation, read what a municipal lien search covers in Tampa.

What does the lien search NOT cover?

The Basic tier’s city search does not cover recorded county liens or judgments (those live in Hillsborough County Clerk official records), delinquent property taxes or tax certificates (Hillsborough County Tax Collector), HOA dues or HOA liens, or title defects like ownership disputes and easements. It is a municipal search, and we describe it that way on purpose. Our Plus tier adds a manual check of the county Clerk and Tax Collector records, and nothing we sell replaces a title search or title insurance — most closings need both a municipal lien search and a title search.

What’s in the free building permit report?

Every building permit the City of Tampa has on file for the address in its digitized records: permit type, current status (issued, finalized, open, expired), issue and finalized dates, the work description, and the contractor of record. We flag open and expired permits, since those are the ones that cause problems at closings. One honest caveat: the report reflects what’s in the city’s Accela system at the time of search, and older permits that predate digitization may not appear.

Is the permit report really free? What’s the catch?

There’s no catch. The city’s basic permit data is public record — anyone can search it on the city’s Accela Citizen Access portal. What we add is the work: we run the search properly, resolve address-matching ambiguities, organize the results into a clean report, and flag the statuses that matter. Most lien search vendors charge $25 or more for exactly this as an add-on. We include it free with every order because it makes our core product more useful, and because it’s the kind of data every Tampa buyer should see anyway. Want to try it yourself first? Grab our free DIY guide.

Might older permits be missing from the report?

Yes, and we say this plainly rather than burying it: the permit report reflects what exists in the City of Tampa’s digitized Accela records at the time of search. Permits issued decades ago — before the city digitized its records — may not appear, even if the work was properly permitted at the time. This matters most for Tampa’s older housing stock, where a 1970s addition might be legitimate but undocumented online. If a permit’s absence would change your decision, treat it as a prompt for further investigation (city records requests, inspections), not as proof the work was unpermitted.

Do you serve properties outside Tampa city limits?

No. We serve properties inside City of Tampa limits only — not unincorporated Hillsborough County, not Temple Terrace, not Plant City, not other Florida cities. Municipal lien searches are city-specific, and being Tampa specialists is the whole point of our service. Not sure whether a property is inside city limits? Addresses in unincorporated Hillsborough County often have Tampa mailing addresses, so the mailing address alone isn’t reliable — the Hillsborough County Property Appraiser’s record for the parcel shows the actual jurisdiction. If you’re still unsure, email us the address and we’ll check before you order.

Timing & delivery

How long does it take?

Two speeds, honestly stated. The free building permit history report is fast: we pull it right away, and it typically lands in your inbox within minutes to hours of ordering. The official City of Tampa Lien Payoff Letter follows within 7 business days — that’s the city’s standard processing turnaround, and it applies to everyone who orders a lien search from the city, through any vendor. We set that expectation up front instead of promising speed we don’t control.

Why does the official letter take 7 business days?

Because the City of Tampa processes it, not us. When we submit your search, city staff compile code enforcement and utility records for the property and issue the official payoff letter on the city’s standard timeline, which is 7 business days. No vendor can legitimately shortcut that — a company promising an “official city letter in 24 hours” is either not delivering the official document or not being straight with you. What we can control, we make fast: your permit report arrives right away, and we submit your city search the same or next business day.

How long is the lien payoff letter valid?

The City of Tampa’s payoff letter is valid for 45 days from issue. That matters because utility balances and code enforcement fines change over time — some fines accrue daily — so the city stands behind its stated payoff amounts for a limited window. If your closing is more than 45 days out, time your order so the letter is still valid at closing, or plan on a refreshed search. Ordering with a closing date in mind? There’s a field for it on the order form, and we’ll flag timing risk when we see it.

How do I track my order?

Use the Track My Order page with your order ID (it looks like LC-XXXXXX, from your confirmation email) and the email address you ordered with. You’ll see two independent status tracks — one for the fast permit report, one for the official lien search as it moves from received, to submitted to the city, to awaiting the city’s response, to complete. Both fields must match; we never show order details without them.

Results & documents

What if no liens are found?

Then you’ve received exactly what you paid for: documented proof of clean municipal status, on official city letterhead. In a transaction, a clean result is the outcome everyone hopes for — it’s what lets a closing proceed with confidence. The fee still applies, because the work (and the city’s non-refundable $25 processing fee) is the same whether the search finds liens or not. Think of it like a home inspection: a clean report isn’t a wasted inspection.

What if no permits are found?

“No permits found” is a complete, valid result — many Tampa properties simply have no permits in the city’s digitized records, especially older homes where work predates digitization or properties where no permit-requiring work was ever done. Your report documents that finding. Depending on the property, it can be reassuring (nothing open or expired) or a yellow flag (a house that’s clearly been renovated but shows no permits deserves closer inspection). Your tracking page and report both treat this as a delivered outcome, not an error.

Do you alter the city documents?

Never. The official City of Tampa payoff letter is delivered to you exactly as the city issued it — not retyped, not summarized, not reformatted. We add a LienClean cover page in front of it and our permit report alongside it, but the official document itself is untouched. This is deliberate: title agents and attorneys need to rely on the actual city instrument, and you should never have to wonder whether a vendor’s “summary” dropped something important.

Can I use this for a closing?

Our reports are widely used in closings as the municipal lien component of due diligence — the official city payoff letter is the standard document for clearing Tampa code enforcement and utility obligations. That said, LienClean provides information, not legal advice, and every closing has its own requirements set by the title company, lender, and attorneys involved. Your closing professionals decide what documentation your transaction needs; we make sure the municipal piece is official, complete within its stated scope, and delivered on a predictable timeline.

Is this the same as a title search?

No — and any vendor who blurs that line is doing you a disservice. A title search examines recorded instruments (deeds, mortgages, recorded liens and judgments) to establish ownership and encumbrances. A municipal lien search captures city-level obligations — code enforcement liens and utility balances — many of which don’t appear in county records until it’s too late. They catch different problems, which is why most Florida closings use both. We wrote a full comparison: municipal lien search vs. title search.

Pricing & policies

What’s the difference between Basic and Plus?

Basic ($89) is the official City of Tampa lien search plus the free permit history report. Plus ($149) adds supplemental manual research at the county level: our team checks Hillsborough County Clerk official records for recorded liens and judgments against the property, and Hillsborough County Tax Collector records for delinquent taxes and tax certificates. The county check is our manual research, not an official county product, and it doesn’t replace a title search — but it catches the most common county-level red flags that a city-only search can’t see. Investors buying at a discount and buyers without a full title process are the usual Plus customers.

What’s your refund policy — and why?

Once your search is submitted to the City of Tampa, the order is non-refundable regardless of findings. The reason is structural, not stingy: the city charges a non-refundable $25 fee to process each lien search, city staff do the work whether or not liens turn up, and a clean result is itself the deliverable. We state this at checkout — you check a box acknowledging it — and it’s in our Terms of Service. If you ordered by mistake and we haven’t yet submitted to the city, email us immediately and we’ll do what we can.

How do subscriptions and overages work?

Starter ($349/mo) includes 5 Basic searches a month — an effective $69.80 per search — with additional searches at $69 each. Pro ($799/mo) includes 15 Basic searches plus 2 Plus upgrades — an effective $53.27 per search — with overage at $59. Credits reset monthly and don’t roll over. Agency plans are custom-priced for title companies and high-volume investors. Every subscription search still includes the free permit report and the same official city letter. Details on the pricing page, or contact us for Agency terms.

How do I get help with an order?

Email us via the contact page with your order ID, and we’ll respond within 1 business day. For questions about a property before you order — like whether it’s inside Tampa city limits — we’d genuinely rather you ask first than order a search we can’t run.

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